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Ordering Your Book Once your book is published, you may order copies in any quantity. Remember, your book is printed on-demand. We don't warehouse or stock copies of your book. So when you place your order, we use our lightning-fast systems to print paperback books in 1-3 business days. When placing your order, we need both your billing and shipping address. Payment is required at the time of your order. To get your order placed immediately, pay with credit card, cashier's check, or with a money order. We accept all major credit cards. (Orders paid with personal checks or wire transfer may not be placed for up to 5 business days.) In addition to the cost to print your books, we charge a shipping fee our press charges us, plus a handling fee of $1.50 per order. US customers: It may take UPS 7–10 business days to deliver your book. International authors: It can take 6-8 weeks to receive your order. Printing Problems and Return Procedure Please report quality or quantity issues within three business days of receipt of the order to your Author Service Representative who will be glad to outline the review, return, and replacement procedures if applicable. Please do not ship the books back to Xulon Press until you speak with your Author Service Representative. Please be prepared to return at least one book to Xulon Press. Also, be prepared to send to Xulon Press front and back covers for every book you’d like replaced in case Xulon’s review determines the books are flawed due to printer error and that they should be replaced. Important: Please keep in mind cover color may vary between print runs. Books with color variance cannot be replaced. (See your original agreement for more details on this). |
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